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Welcome to the Rapid Time terms of business, which apply to your use of the rapidtime.co.uk Website when purchasing products. By purchasing from this Website, you agree to be bound by them.
Trade Customers please note
DEFINITIONS 1.1 “Buyer” means the individual that buys or agrees to buy goods from the Seller for the purpose of their business, trade or profession and not for private use or consumption. 1.2 “Contract “ means a the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions 1.3 “Goods means the articles the Buyer agrees to buy from the Seller 1.4 “Seller” means Rapid time of Unit 58 Cariocca Business Park, Ardwick Manchester M12 4AH. 1.5 “Terms and Conditions” means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller. 2. CONDITIONS 2.1 Nothing in these terms and conditions shall affect the Buyers statutory rights. 2.2 These terms and conditions shall apply to all contracts for sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the buyer. 2.3 Acceptance of delivery of Goods shall be deemed as conclusive evidence of the Buyers acceptance of these terms and conditions. 2.4 Any variation of these Terms and Conditions (including and special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the seller. 3. ORDERING 3.1 All orders for goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these terms and conditions and are subject to acceptance by the seller. The Seller may choose not to accept an order for any reason. 3.2 Where goods ordered by the buyer are not available from stock substitute products will given if these have been requested by the buyer at the time of ordering. 4. PRICE AND PAYMENT 4.1 The price of the Goods shall be that stipulated on the Seller’s Website. The price is exclusive of Postage and Packing and VAT. 4.2 The total purchase price, including VAT and delivery charges if any will be displayed in the Buyers shopping cart. 4.3 The Seller reserves the right to change the total purchase price including VAT and delivery if products ordered ( or substitutes) can not be supplied and/or a different postage tariff has to be applied (i.e. for consignments in excess of 100kg, postings outside mainland, precious metal items requiring Special Insured delivery – for further information see shipping rates) 4.4 The Seller’s minimum order for Trade Buyers are as follows: United Kingdom £65.00* European Countries outside UK £50.00* Other Countries £50.00* *net amounts before P&P and VAT (subject to change without notice) If the Buyer submits an order which exceeds the Gross minimum order value, but subsequently the Seller is unable to supply some of the goods ordered, the Seller reserves the right to cancel the Buyers order should the total net value of the same fall below the Sellers minimum order value. 4.5 Payment for goods must be received before despatch. 4.6 The Seller accepts payment for orders by Credit/Debit Card, Cheque, Postal Orders, Paypal and Bank Transfer. The Seller reserves the right to refuse payment by one or more of these payment methods by the Buyer. 4.7 In respect of Credit/Debit Card Payments unless otherwise requested by the Buyer at the time of ordering, the Buyer will be notified by email of the final order, the payment submitted and the payment amount. 4.8 In respect of Buyers paying by Bank Transfer, payment must be made to the Sellers Account via Lloyds TSB. (Bank details can be obtained by phone or email from the Seller). Cleared funds must be received by the Seller before goods are despatched to the Buyer. Charges in respect of Bank transfers are the responsibility of the Buyer. 4.9 Buyers paying by, Credit/Debit Card that have requested notification, Bank Transfer, Personal Cheques, or Postal Order will be advised by the Seller either by phone or email (usually within 7 working days) of the total order amount due including VAT and postage. If after making contact with the buyer payment or in the case of Credit/Debit Card payments authority is not received within 10 days the Buyers order will be cancelled without further notice. 4.10 All payments are to be made by the buyer in Pounds Sterling. 4.11 Credit card information for the purpose of making a payment can be given to the Seller via phone, fax or through the Sellers secure website which encrypts the information given. 4.12 Goods purchased by Credit/Debit Card will only be despatched by the Seller to the registered address of the Credit Card Holder unless that buyer holds a verified account and confirms an address on file is the cardholders address. 4.13 Buyers operating out side the EEC will be exempt from VAT at the prevailing rate providing goods are despatched direct from the Seller to the Country concerned. Buyers operating outside the EEC who wish to arrange their own method of delivery, are required to produce documentary evidence which clearly indicates goods will be leaving the UK. The Seller reserves the right to charge the Buyer a deposit equivalent to the prevailing VAT amount, if they are not satisfied with the documentation evidence produced. The VAT deposit will be refunded by the Seller once clear documentary evidence of Export has been produced. Buyers operating within the EEC will be exempt from VAT providing their order is supported by a valid VAT number. The Seller will check the validity of the VAT Number produced with the Customs and Excise Authority in the UK, and will only exempt the Buyer from VAT if they are satisfied with the information given.
5. RIGHTS OF SELLER 5.1 The Seller reserves the right to adjust the price and specification of any item on the Website at its discretion. 5.2 The Seller reserves the right to withdraw any goods from the Website at anytime. 5.3 The Seller shall not be liable to anyone for withdrawing any goods from the Website or for refusing to process an order. 6. DELIVERY 6.1 Goods supplied within the UK will normally be despatched within 1 working day of acceptance of order and delivered within 5 working days 6.2 Goods supplied outside the UK will normally be despatched within 1 working day of acceptance of order and delivered within 3-15 working days dependant upon location 6.3 The Seller reserves the right to alter delivery times without notice. 6.4 The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery time. 6.5 Delivery of the Goods shall be made to the Buyers address specified in the order and the Buyer shall make all arrangements necessary to take delivery of Goods whenever they are tendered for delivery. 6.6 In the event of goods being returned to the Seller due to non-delivery, the Buyer will be advised. Redelivery costs will be the responsibility of the Buyer. 6.7 The title and risk in the goods shall pass to the Buyer upon delivery and the Seller will not be liable for their loss or destruction from this point on. 6.8 Due to limitations imposed by the Sellers Insurers, the Seller cannot export goods to the following Countries:- Afghanistan, Angola, Cuba, Ethiopia, Iran, Iraq, Lebanon, Liberia, Libya, Myanmar, Nicaragua, Nigeria, North Korea, Rwanda, Sierra Leone, Somalia, Sudan, Syria, Uganda, Israel. The Buyer reserves the right to add to the list of excluded Countries without notice. 7. CANCELLATION AND RETURN POLICY 7.1 The Buyer must inform the Seller by phone or email within 24hrs if they wish to cancel their order. The Seller reserves the right to charge the Buyer a 20% restocking fee if their order is cancelled after the time limit. Orders cannot be cancelled once they have been despatched. 7.2 The Buyer shall inspect the goods immediately upon receipt and shall notify the Seller by phone, fax or email within 7 working days of delivery if goods are defective or damaged or of an incorrect quantity. The Seller shall have no liability to make right the same if notification is not received within the specified time period. 7.3 The Sellers only obligation to the Buyer in regards to point 7.2 will be at the option of the buyer To make good any shortage or non-delivery To replace any goods that are damaged or defective To hold your account in Credit with the amount paid for the goods in question To credit and refund the amount paid for the goods in question 8. Where a claim of defect or damage is made the goods shall be returned by the Buyer to the Seller. The Buyer shall be entitled to a refund of any return postage charges if the Seller has instructed the Buyer to return the goods in question. 9. The Seller is not liable for any goods that have been damaged due to misuse or are returned without their original packing. 10. In the event of the Buyer, indicting on ordering their acceptance of substitute products as alternatives for out of stock items, and subsequently finding them unsuitable the Buyer shall return them to the Seller for a full Credit. Cost of Return Postage will however be the responsibility of the Buyer and no refund of the same will be given by the Seller. 11. Other than for the aforementioned reasons the Seller will not accept returns from the Buyer.
12. LIABILTY 12.1 If goods are not received by the Buyer within 18 days of the date on which they were ordered, the Seller has no liability unless they are notified by phone, fax or email within 21 days of the date on which the goods were ordered 12.2 In the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage 12.3 Notwithstanding the foregoing, nothing in these Terms and Conditions is intended to limit the liability of the Seller for death or personal injury resulting from their negligence. 13. WAIVER 13.1 No Waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.
14. FORCE MAJEURE 14.1 The seller shall not be liable for any delay of failure to perform any of its obligations if the delay or failure results from events and circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, terrorism, fire, breakdown of plant and machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.
15. SEVERENCE 15.1 If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provisions eliminated.
16. CHANGES TO TERMS AND CONDITIONS 16.1 The Seller shall be entitled to alter these Terms and Conditions at any time, but this right should not affect existing Terms and Conditions accepted by the Buyer upon making a purchase.
17. GOVERNING LAW AND JURISDICTION 17.1 These Terms and Conditions shall be governed by and construed in accordance with the Law of England and the parties hereby submit to the exclusive jurisdiction of the English courts
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